FREQUENTLY ASKED QUESTIONS ABOUT WORDBEE TRANSLATOR




Wordbee Translator

A - General Questions
B - Documents and translation memories
C - Freelancer Edition - Subscriptions, fees and pricing plans
D - Team Edition - Subscriptions, fees and pricing plans
E - On Site installation - Subscriptions, fees and pricing plans
F - Internet connection speed
G - Security, backups and access rights
H - Online Store, Payment and Security


AP | PORTUGAL cannot be held responsible for any problems with the WORDBEE Translator software.


AP | PORTUGAL  is the official agent for the WORDBEE Translator software in CPLP countries (Portuguese-speaking countries). However, the WORDBEE Translator Service is the total responsibility of its creators, WORDBEE SA.:


Wordbee S.A. 
66 rue de Luxembourg
L- 4221 Esch-sur-Alzette
Luxembourg
Telephone : (+352) 54 55 80 875
Email : info@wordbee.com

A - General questions

Examples:
What is Wordbee Translator?
How do I access Wordbee Translator?
Can I try out the system?
How do I become a regular user?

B - Documents and translation memories

Examples:
Do all translation memories remain my own?
Can I download my translation memories?
Are documents I translate aligned?
Do you support TMX?
Which formats are compatible with WORDBEE?

C - Freelancer Edition - Subscriptions, fees and pricing plans

Examples:
What do I get with the Freelancer Edition?
How much does the Freelancer Edition cost?
Where and how do I pay?
Can I upgrade to more logins for my colleagues?

D - Team Edition - Subscriptions, fees and pricing plans

Examples:
What do I get with the Team Edition?
You use a floating license model. How does it work?
You say that I can give free logins to all my clients? How?
How much does the Team Edition cost?

E - On Site installation - Subscriptions, fees and pricing plans

Examples:
Can I install WORDBEE Translator at my premises?

F - Internet connection speed

Examples:
What kind of connection do I need?
Where are your servers located?

G - Security, backups and access rights 

Examples:
Who can access my Wordbee Translator workspace?
Team Edition: How can I control external and in-house logins?
Can I block/disable logins myself?
Do you encrypt my data?